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COMMUNITY MANAGEMENT

Telegram and Discord that stay alive.

Community Management at Loudmark means we set up and run your Telegram and Discord: bots, permissions, anti-spam, moderation, daily conversation, AMAs, contests and clear updates. It is for crypto projects that want a community that feels active, safe and on-message, run by moderators who understand crypto, not a generic support desk.

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Community Management

What it is

Your community is where holders decide whether to stay. Unanswered questions, scam bots and dead chats push people out; fast answers and real conversation keep them in. We set up and run your Telegram and Discord so they feel active, safe and on-message.

We handle the boring parts that break communities (bots, permissions, anti-spam, FUD) and the parts that grow them: AMAs, contests, education and clear updates.

What's included

  • Server and group setup, channels, roles, permissions, welcome flow and verification.
  • Moderation coverage, trained moderators, anti-spam and scam protection.
  • Daily engagement, questions answered, conversations started, updates shared.
  • Events, AMAs, Twitter Spaces, quizzes, contests and partner community events.
  • FUD and crisis handling, clear, calm answers prepared with your team.
  • Weekly insights, what members ask, complain about and want next.

Your community stack

01Telegram group + announcement channel
02Discord server
03Verification and anti-spam bots
04FAQ and knowledge base
05Rewards and leaderboards
06Moderation guide and escalation path

How we work

  1. 01

    Audit

    what you have, what's missing, where people drop off.

  2. 02

    Setup

    structure, bots, rules and the moderation guide.

  3. 03

    Launch the routine

    daily presence, weekly event, monthly recap.

  4. 04

    Grow

    partner communities, creators and contests bring new members in.

  5. 05

    Report

    top questions and sentiment shared with your team every week.

Right for you if…

New project needing a clean setup

Pre-TGE and airdrop season (bot and scam pressure)

Existing group that went quiet

Growing fast and need more moderation hours

Why Loudmark

01Moderators who understand crypto, not a generic support desk.

02Creators and PR feed new members into the group.

03One manager on Telegram for everything.

FAQ

Telegram, Discord or both?

Both, or whichever your users use.

Do you cover weekends?

Coverage hours are set in your plan.

Can you handle FUD?

Yes, with prepared answers agreed with your team.

Do you run AMAs?

Yes, from planning and promotion to hosting and recap.

Who owns the accounts?

You do; we work with admin access you grant.

Focus areas

Built for crypto. Open to every brand.

DeFiProtocols that need real TVL growth, from yield farmers to institutional adopters.
ExchangesCEX and DEX launches, listings and user acquisition with creators who move markets.
AIAI × crypto projects that need to cut through the noise with credible voices.
RWATokenized real-world assets winning over both traditional and crypto-native audiences.
FintechPayments, neobanks and trading apps that need trust before growth.
Consumer brandsBrands outside crypto that want to reach Web3 and creator audiences.